1．Please add the product (Medical Device IP Analysis Report) to your “Shopping Cart”
On the page of the product you want, select the quantity and click the “Add to Cart” button.
You can also select products by clicking the cart button on the images on the top page.
Once you have selected a product, you will be taken to the shopping cart (cart) page.
2．Please Confirm the contents of your shopping cart
Please confirm that there are no errors in the product name, quantity, price, etc.
Once you have confirmed that all the necessary items are in your cart, please click the “Proceed to Checkout” button.
3．Enter the necessary information for your purchase
On the payment page, please enter your name, address, and other information.
※About account registration (optional)
If you check the box next to “Create an account and save your information,” your entered address and other information will be saved, making future orders easier. After creating an account, you will receive an email with a link to set your desired password. Please click the link in the email to set your password.
4．Select your payment method
Please select your preferred payment method and enter the necessary payment information.
5．Agree to the Terms of Use
Please review the contents of the Terms of Use and check the box next to “I have read and agree to the website Terms of Use.”
You can view the full text of the Terms of Use by clicking on the words “Terms of Use”.
6．Click the “Place Order” button
Clicking the “Place Order” button will complete your order process.
We will send information regarding your payment to the email address you registered, so please be sure to check it.
In principle, we will provide the product via email or in a downloadable format within the same day to 5 business days from the order date (or the date we could confirm your payment). However, please note that the delivery time may vary slightly due to factors such as national holidays and year-end/New Year holidays.
On our website, we provide a secure payment environment through the payment processing service “KOMOJU” (provided by DEGICA Co., Ltd.), which is used by many online shops internationally.
Please be assured that all of our customers’ payment information is encrypted, and our office does not store important information such as your credit card number.
The service name “KOMOJU” will be represented on communications related to your credit card statements.
The following payment methods are available:
・Bank Transfer
・Credit card payment（Visa、American Express、Mastercard、JCB、Diners）
・Credit Card Payment
Payment will be completed at the same time as your order.
・Bank Transfer
Please make your payment within approximately 7 business days from the order date. If the payment deadline passes, your order will be automatically cancelled.
If you require an invoice in advance, please select “Bank Transfer” as your payment method and proceed with the payment process.
Please note that invoices cannot be issued for payment methods other than “Bank Transfer.”
We will provide the receipt in electronic mail format.
If you wish to receive a receipt, please fill in your desired recipient name in the “order memo” field during the order process.
Due to the nature of our products, we do not accept cancellations or returns after purchase.
However, as an exception, if our office determines, through investigation, that the product had a defect, we will re-provide a corrected version of the product.
If you wish for the re-provision of the product, please contact our inquiry desk at: https://chizaikeiei.jp/inquiry
1．Provisional account registration
Please go to “My Account” from “Support/Information,” select “New Membership Registration,” and enter the required information.
Alternatively, you can also complete temporary registration by checking the box for “Create an account and save your information” during the purchase process.
2．Final account registration (password setting)
After provisional registration, we will send you an email to set your password.
Once you set your password via the link in the email, your registration will be complete.
Setting your password will complete the official registration of your account.
Please note that for security reasons, if a password is not set within 7 days after provisional registration, your provisional registration will be invalidated.
If you wish to delete your account, please go to “My Account” within the “Support & Guidance” menu, proceed to “Account Details,” and click the “Delete Account” button.
Please be aware that if you delete your account, all the information you have registered will be completely erased and cannot be recovered. We kindly ask that you proceed with the process only after fully understanding this.